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Fleetlog Terms and Conditions

By using the fleetlog.com, myfleetlog.com or fleetlog.com.au web sites (“Service”), all services of Fleetlog Solutions PTY LTD („Fleetlog“), you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

Fleetlog reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at our website.

Violation of any of the terms below will result in the termination of your Account. While Fleetlog prohibits such conduct and Content on the Service, you understand and agree that Fleetlog cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.


Account Terms

  • You must be 13 years or older to use this Service.
  • You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
  • You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  • You are responsible for maintaining the security of your account and password. Fleetlog cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).
  • You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Modifications to the Service and Prices

Fleetlog reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.

Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from Fleetlog. Such notice may be provided at any time by posting the changes to the Fleetlog (fleetlog.com.au) or the Service itself.

Fleetlog shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

General Conditions

Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.

Technical support is only provided to paying account holders and is only available via email.

You understand that Fleetlog uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Fleetlog, or any other Fleetlog service.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Fleetlog.

Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Fleetlog customer, employee, member, or officer will result in immediate account termination.

You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Fleetlog does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.

You expressly understand and agree that Fleetlog shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Fleetlog has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.

The failure of Fleetlog to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Fleetlog and govern your use of the Service, superceding any prior agreements between you and Fleetlog (including, but not limited to, any prior versions of the Terms of Service).

Questions about the Terms of Service should be sent to support at myfleetlog dot com.

The look and feel of the Service is copyright©2012 Fleetlog, PTY LTD. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission from Fleetlog.

Fleetlog, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Fleetlog service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Fleetlog reserves the right to refuse service to anyone for any reason at any time.

SIM card

We will open an account with a mobile operator for you and provide you with a SIM and a mobile number. The SIM card remains our property and we may recall it for upgrades or modifications or in other exceptional circumstances so that we can continue to provide this service to you. We may also recall the SIM when your agreement ends. You must pay us all Charges for Services (including all charges for mobile data and SMS use on the SIM card) and Products whether used by you or not. You will remain responsible for any payments for the duration of the Term of the Agreement, including any automatic renewals. You are liable to pay these Charges. If you fail to pay your bill on time, you will be in breach of your agreement. If your bill is not paid by the due date, we will notify you and request payment immediately. If you fail to pay the overdue amount within a reasonable time, we can suspend your service. If we suspend your service in these circumstances, we will not re-Connect you until you pay us your outstanding Charges, including all fees for late payment and re-Connection. We may terminate your agreement if you continue not to pay your bills on time. If we take legal or other collection action against you for non-payment of the Charges, we will require you to pay our reasonable costs and expenses (including legal costs) of taking that action plus interest calculated at a rate of 2% per annum above the National Australia Bank’s corporate overdraft rate from time to time calculated on the daily balance of the unpaid amount from the due date until the date of payment in full. If requested by us you must deliver to us any System or Accessory in full or partial settlement of any amount that you owe us and we will own that System or Accessory. We will always try to make the Services available to you. However, there are inherent limitations involved in the supply of Services. Services are only available within the SIM card provider’s coverage area and may be subject factors outside our control such as the weather or interference caused by physical obstructions. We make no guarantees for the performance of the mobile network.